OVERVIEW
To guarantee and sustain effective performance, organisations need to coach their personnel, and put in place succession plans that will make existing high performing workers to be succeeded by equally performing colleagues. In this course, participants will be taught skills required for coaching and drawing up succession plans.
WHO TO ATTEND
Training Managers and Officers; Heads of Departments, Sections, and Units; and Human Resources Management Managers.
OBJECTIVES
The objectives of the course are to:
- Introduce participants to the methods of coaching.
- Enable participants to know the methods and techniques of succession planning.
- Make participants use coaching and succession planning to sustain effective performance in organisations.
OUTLINE
- Overview of Organisational Performance.
- Setting Strategic Organisational Direction.
- Workforce and Assessment.
- Empowering and Motivating Individuals and Teams.
- Approaches to Coaching at the Workplace.
- Workforce Planning.
- Delegation.
- Welfare Planning.
- Conflict Resolution Techniques.
- Emotional Intelligence.
- Strategic Human Resource Planning.
- Organisational Competence and Talent Profile Assessment and Analysis.
- Human Capital Standards for Success.
- Fundamentals of Coaching for Peak Performance.
- Employee Retention Survey.
- Mentoring.
- Participatory Managerial Practice.
- Interpersonal Relationship
- Problem Solving Techniques.
- Personal Effectiveness.
- Self-Development